Account and security
Recover access, report a suspected account incident, or review sessions and provider connections.
SUPPORT
Get help without exposing a secret.
Send the workspace, provider, approximate time, and a non-secret reference. Never include passwords, API keys, recovery codes, or full payment-card details.
Route the issue to the right record.
Alvanate keeps account access, platform billing, and individual seller obligations separate so a request can be investigated against the correct evidence.
Workspace and providers
Report a blocked workflow with the workspace, provider, approximate time, and non-secret event reference.
Billing and orders
For an Alvanate subscription, include the billing receipt. For a storefront order, use that seller's support route and terms.
No public response-time guarantee is published for this private release candidate. Support currently routes to alvanatehq@gmail.com.