Refunds and cancellation
Updated October 14, 2026
Alvanate subscriptions and purchases from a business using Alvanate are separate transactions. Use the seller and invoice shown on your receipt.
Alvanate subscriptions
Manage or cancel your subscription in billing settings. Cancel before the renewal or trial end shown there to stop future renewal charges. Cancellation does not automatically issue a refund.
Refund eligibility follows the terms accepted for your transaction and applicable law. We do not promise an automatic refund simply because a request was submitted.
Request a refund
Email alvanatehq@gmail.com with your account email, invoice reference and reason for the request. Do not send a password, full card number or bank credentials.
We review the request against the original transaction. Approved refunds remain pending until the payment provider confirms them; follow the transaction status for the result.
Purchases from another business
Contact the seller named at checkout or on your order receipt. That seller’s published delivery, cancellation, return and refund terms govern the purchase. Alvanate’s subscription policy does not replace them.